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terms of-service

terms of-service

Introduction

Welcome to Honey Verse. These Terms of Service ("Terms") govern your access to and use of our website, services, and hive adoption program. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

Acceptance of Terms

By creating an account, adopting a hive, making a purchase, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. You must be at least 18 years old to use our services.

Description of Services

Honey Verse offers a hive adoption program that includes:

  • Adoption of a hive from our apiary for a one-year period
  • Personalized adoption certificate and custom label design
  • Regular shipments of honey from your adopted hive(s)
  • Quarterly hive inspection reports and updates
  • Access to our virtual map to view your hive location
  • The opportunity to visit your adopted hive(s) at our apiary

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

Hive Adoption Program

Adoption Period

Each adoption is valid for one year from the date of purchase. During this period, you will receive the honey shipments included in your selected plan. Adoptions may be renewed for additional periods at our discretion.

Hive Ownership

Adoption does not constitute legal ownership of the hive or land. You are adopting the hive for the purpose of receiving honey and related services. The physical hive and land remain the property of Honey Verse or our partners.

Hive Assignment

We will assign a specific hive to your adoption based on availability. While we strive to provide accurate hive information and location data, we cannot guarantee that a specific hive will be available or that hive characteristics will remain unchanged due to natural factors.

Harvest and Production

Honey production depends on natural factors including weather, harvest conditions, and hive health. While we make every effort to ensure consistent quality and quantity, we cannot guarantee specific yields or harvest dates. In the event of insufficient production, we will make reasonable efforts to provide equivalent honey from our apiary or provide appropriate compensation.

Pricing and Payment

Pricing

All prices are displayed in the currency specified on our website and are subject to change without notice. Prices include applicable taxes where required by law. You are responsible for any additional taxes, duties, or fees that may apply to your purchase.

Payment Terms

Payment is required at the time of adoption purchase. We accept major credit cards, debit cards, and other payment methods as displayed on our website. All payments are processed securely through third-party payment processors.

By providing payment information, you represent and warrant that you are authorized to use the payment method and that all information provided is accurate.

Subscription Plans

Our adoption plans include recurring shipments (monthly or quarterly depending on your selected plan). By purchasing an adoption plan, you agree to receive shipments according to the schedule specified in your plan. The first shipment will be sent immediately after adoption, with subsequent shipments sent according to your plan's schedule.

Shipping and Delivery

Shipping Information

You must provide accurate shipping information at the time of purchase. We are not responsible for delays or failed deliveries due to incorrect or incomplete shipping information. Shipping typically takes 5-7 business days within the region, though delivery times may vary.

Shipping Costs

Shipping costs, if any, will be displayed at checkout. We use appropriate packaging to ensure your honey arrives in optimal condition.

Risk of Loss

Title and risk of loss for products pass to you upon delivery to the carrier. We are not responsible for any damage or loss that occurs during shipping, except as required by applicable law.

International Shipping

International shipping may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. We are not responsible for delays caused by customs or other regulatory processes.

Returns and Refunds

Refund Policy

Due to the personalized nature of our adoption program (customized certificates, labels, and hive assignments), we generally do not offer refunds after an adoption has been processed. However, we will consider refund requests on a case-by-case basis for extenuating circumstances.

Defective Products

If you receive a defective or damaged product, please contact us within 7 days of delivery. We will work with you to resolve the issue, which may include replacement or refund at our discretion.

Cancellation

You may cancel your adoption subscription at any time by contacting us. Cancellation will take effect at the end of your current billing period, and you will continue to receive shipments until that time. No refunds will be provided for unused portions of your adoption period.

User Accounts

Account Creation

To use certain features of our services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason we deem necessary. You may terminate your account at any time by contacting us.

Custom Labels and Personalization

You may customize your honey jar labels with text of your choice. However, you agree not to include:

  • Offensive, defamatory, or inappropriate content
  • Content that violates any laws or regulations
  • Trademarks, logos, or copyrighted material without authorization
  • Content that could be considered misleading or fraudulent

We reserve the right to reject or modify any custom label content that violates these guidelines. You are solely responsible for the content you choose to include on your labels.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Honey Verse or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission. You may use our website and services for personal, non-commercial purposes only.

Prohibited Uses

You agree not to use our services:

  • For any unlawful purpose or in violation of any laws
  • To transmit any harmful, offensive, or inappropriate content
  • To interfere with or disrupt our services or servers
  • To attempt to gain unauthorized access to our systems
  • To impersonate any person or entity
  • To collect or store personal information about other users
  • For any commercial purpose without our express written consent

Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

  • Our services will be uninterrupted, secure, or error-free
  • The results obtained from using our services will be accurate or reliable
  • Any defects or errors will be corrected
  • Our website or servers are free of viruses or other harmful components

We make no warranties regarding the quality, safety, or suitability of our products for any particular purpose. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

Limitation of Liability

To the maximum extent permitted by law, Honey Verse and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services. Our total liability shall not exceed the amount you paid to us in the twelve months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Honey Verse and its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your use of our services, violation of these Terms, or infringement of any rights of another party.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Honey Verse operates, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or our services shall be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules, unless otherwise required by law.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Honey Verse regarding your use of our services and supersede all prior agreements and understandings.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: legal@honey-verse.com

Website: https://honey-verse.com

Last Updated: February 17, 2026