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privacy policy

privacy policy

Introduction

Welcome to Honey Verse. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, adopt a hive, or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

When you create an account, adopt a hive, or make a purchase, we may collect:

  • Name and contact information (email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through third-party payment processors)
  • Account credentials and preferences
  • Custom label designs and personalization choices

Usage Information

We automatically collect certain information when you visit our website:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Interactions with our virtual map and hive inspection features

Hive and Adoption Information

As part of our adoption service, we collect and maintain:

  • Adoption certificate details
  • Hive location and identification information
  • Quarterly inspection reports and hive health data
  • Harvest and shipment records

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To process your hive adoption, manage your account, fulfill orders, and deliver honey shipments
  • Personalization: To customize your labels, create adoption certificates, and personalize your experience
  • Communication: To send you updates about your hive, inspection reports, shipment notifications, and respond to your inquiries
  • Virtual Map Features: To display your hive location on our virtual map and enable hive inspection functionality
  • Payment Processing: To process payments and prevent fraudulent transactions
  • Improvement: To analyze usage patterns, improve our website and services, and develop new features
  • Legal Compliance: To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments, shipping products, and managing our business (e.g., payment processors, shipping companies, email service providers)
  • Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction
  • With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
  • Portability: Request transfer of your data to another service
  • Opt-Out: Unsubscribe from marketing communications (you may still receive transactional emails related to your hive adoption and shipments)
  • Account Management: Update your account information and preferences through your account settings

To exercise these rights, please contact us using the information provided in the Contact Us section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and account settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and features
  • Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you close your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, accounting, or regulatory purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@honey-verse.com

Website: https://honey-verse.com

Last Updated: February 17, 2026